Definitions

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The following definitions apply throughout these Terms of Use:

"Agreement"

refers to these Terms of Use and any policies or guidelines incorporated by reference.

"Account"

means the user profile or business entity registration created to access Dooit.ai Services.

"AI Agent(s)"

refers to automated tools or virtual assistants powered by artificial intelligence developed by or integrated into Dooit.ai.

"Confidential Information"

means all non-public, proprietary, or sensitive information disclosed by either party.

"Content"

includes but is not limited to data, text, images, audio, video, documents, software, and other materials transmitted, uploaded, stored, or processed through the Services.

"Customer Data"

means all data, including personal data, that is submitted by you or your end users to the platform.

"Dooit.ai Platform" or "Services"

refers to all web and mobile-based applications, tools, and solutions made available by Dooit.ai.

"Free Trial"

means temporary access provided to new users for evaluation purposes at no cost.

1. Information You Provide

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When you interact with Dooit.ai, including registering an account or contacting us, you may be asked to provide information such as your name, business details, email, phone number, and payment details.

You authorize Dooit.ai to use your contact details to communicate essential service messages, updates, and marketing materials unless you opt out. We may contact you via email, phone, SMS, in-app messages, or system notifications. You may disable non-essential communications, but doing so may impair important account features or notifications.

You are responsible for ensuring the accuracy of all information provided to us. Our use of your information is governed by our Privacy Policy, which outlines how we collect, store, and process your data.

2. Intellectual Property Rights

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All content, software, technology, user interface elements, graphics, logos, scripts, AI agents, documentation, and other materials forming part of the Services ("Platform Materials") are owned by Strikeo Pty Ltd or its licensors. All rights, title, and interest in and to the Platform Materials remain exclusively with us.

You are granted a non-transferable, non-exclusive, revocable right to access and use the Services strictly in accordance with this Agreement. Except as expressly provided herein, nothing grants you any right, title, or license under any intellectual property owned by us or third parties.

You may not:

• Copy, modify, or create derivative works based on the Services or any part thereof;
• Reverse engineer, decompile, or disassemble any part of the Services;
• Frame or mirror any part of the Services without our express written permission;
• Use our brand, trademarks, or trade dress without our prior written consent.

You may submit suggestions, ideas, enhancement requests, feedback, or recommendations ("Feedback"). By doing so, you grant Dooit.ai a royalty-free, worldwide, irrevocable, perpetual license to use and incorporate such Feedback into our products and services without restriction or compensation.

3. Use of the Services

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You agree to use the Services in compliance with all applicable laws, rules, and regulations, and only for lawful business purposes.

You may not use the Services:

• In any manner that violates any applicable laws or regulations (including, without limitation, laws regarding privacy, data protection, or export control);
• To transmit any content that is unlawful, fraudulent, defamatory, or harmful;
• To interfere with or disrupt the integrity or performance of the Services or related systems;
• To gain unauthorized access to any systems or networks.

We reserve the right to suspend or terminate your access to the Services at our sole discretion, without notice, if we believe you have violated this Agreement or are misusing the platform.

You are responsible for maintaining the confidentiality and security of your account credentials. You agree to notify us immediately upon becoming aware of any unauthorized access or use of your account.

We may introduce new modules, features, or integrations from time to time. Your continued use of such features indicates your acceptance of any applicable updated terms and conditions associated with them.

4. Subscriptions and Payment

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Dooit.ai offers various subscription plans based on functionality, usage limits, and business requirements. By subscribing to any paid plan, you agree to pay all applicable fees and taxes, and to comply with any billing terms presented at the time of purchase.

4.1 Billing and Renewals

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All subscriptions are billed in advance on a monthly, quarterly, or annual basis depending on the selected plan. Subscriptions will automatically renew at the end of each billing period unless cancelled in accordance with these Terms.

You authorize us to charge the payment method on file for each renewal unless you cancel before the renewal date. If payment fails or is declined, we reserve the right to suspend your account until payment is received.

4.2 Free Trials and Promotions

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We may offer free trials or promotional periods at our discretion. At the end of the free trial, your account will automatically convert to a paid plan unless cancelled prior to the expiration of the trial period.

We will send you a reminder email at least 7 days before the trial ends. If you continue to use the Services after the trial, you will be billed automatically in accordance with the plan you selected.

4.3 Cancellations and Refunds

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You may cancel your subscription at any time through your account settings. Cancellation will take effect at the end of your current billing cycle. We do not provide refunds or credits for partial subscription periods, unused Services, or downgraded plans unless required by law.

4.4 Currency and Taxes

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All fees are listed in your local currency where available, or in USD by default. You are responsible for any applicable taxes, including VAT, GST, withholding taxes, or other government-imposed fees, based on your billing information.

5. Data Rights and Operational Use

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By using Dooit.ai, you agree that we may collect, process, and utilize operational data generated from your use of the Services to maintain, improve, and optimize platform functionality. We may use aggregated or anonymized data for internal analytics, industry benchmarking, service improvement, or product development purposes.

We do not use your identifiable personal data to train machine learning or AI models without your explicit consent. Any training of AI agents is done using non-personal, anonymized datasets to protect your privacy and intellectual property.

You retain all rights to your business data and customer records processed through the Services. We claim no ownership over such data, but you grant us a limited license to use, copy, transmit, and display your data solely as necessary to provide the Services and comply with applicable legal requirements.

You are responsible for ensuring that your use of the Services complies with all applicable privacy, data protection, and cross-border transfer laws (including but not limited to the GDPR, CCPA, LGPD, and others). Upon termination of your subscription, you may request deletion or export of your data, which will be honored in accordance with our Data Retention and Deletion Policy.

6. Third-Party Services and Integrations

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Dooit.ai may integrate with third-party applications, platforms, and services ("Third-Party Services") including but not limited to payment processors, accounting tools, marketing platforms, POS hardware, and cloud infrastructure providers. These integrations are provided for your convenience and to enhance the functionality of our Services.

By enabling or using any Third-Party Service, you acknowledge and agree:

• The integration may require sharing your data (including personal or business data) with the Third-Party Service.
• We are not responsible for any disclosure, modification, loss, or deletion of your data caused by a Third-Party Service.
• Your use of a Third-Party Service is governed by the service provider's own terms and conditions, and we do not control or endorse their practices.

You are solely responsible for reviewing the terms of any Third-Party Services and determining whether such services meet your business and compliance needs. We disclaim all liability arising from your use of or reliance on any Third-Party Service.

We may remove or suspend integrations at any time without notice, for reasons including legal, security, technical, or business-related concerns.

7. No Warranties

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To the fullest extent permitted by applicable law, the Services are provided on an "as is" and "as available" basis. We do not guarantee that the Services will be uninterrupted, secure, error-free, or suitable for your particular purposes.

We disclaim all warranties, express or implied, including without limitation any warranties of merchantability, fitness for a particular purpose, title, or non-infringement.

No oral or written information or advice given by us or our representatives shall create any warranty not expressly stated in these Terms. You are solely responsible for evaluating the suitability of the Services for your intended use.

8. Governing Law and Jurisdiction

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These Terms of Use and any disputes arising from or relating to them shall be governed by the laws of the State of Victoria, Australia, without regard to conflict of law principles.

You agree to submit to the exclusive jurisdiction of the courts of Victoria, Australia for any legal proceedings arising out of or related to these Terms or your use of the Services.

If you access the Services from outside Australia, you are responsible for compliance with local laws, regulations, and licensing requirements.

9. Termination and Suspension

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We may suspend or terminate your access to the Services at any time and for any reason, including without limitation for violation of these Terms, failure to pay fees when due, or conduct that we determine may harm Dooit.ai or its users. In the event of termination, your access to the Services will cease, and we may delete your data unless otherwise required by law.

You may terminate your account at any time through your account dashboard or by contacting support. Upon termination by you, the Services will remain accessible until the end of the paid billing cycle, after which access will be revoked.

We shall not be liable to you or any third party for suspension or termination of access to the Services.

10. Modifications to the Terms or Services

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We may revise these Terms or modify the Services at any time to reflect changes in our offerings, business practices, or legal obligations. Updated Terms will be posted on our website with a revised "Effective Date."

Material changes will be notified via email or system message. Your continued use of the Services after such modifications constitutes acceptance of the revised Terms.

If you do not agree with the updated Terms, you must discontinue use of the Services immediately.

11. Limitation of Liability

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To the fullest extent permitted by law, Dooit.ai shall not be liable for any indirect, incidental, special, punitive, or consequential damages, including loss of profits, data, or business interruption, arising out of or relating to your use or inability to use the Services, even if advised of the possibility of such damages.

In no event shall our aggregate liability exceed the total amount paid by you to Dooit.ai for the Services during the six (6) months preceding the claim.

Some jurisdictions do not allow limitations of liability, so these limitations may not apply to you in full.

12. Indemnification

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You agree to indemnify, defend, and hold harmless Dooit.ai, its affiliates, officers, directors, employees, agents, licensors, and partners from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal and accounting fees, arising out of or in any way connected with:

• your access to or use of the Services;
• your violation of these Terms;
• your violation of any applicable law, rule, or regulation;
• any claim that your data or use of the Services caused damage to a third party.

13. Export Control and Legal Compliance

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You represent and warrant that you are not located in, under the control of, or a national or resident of any country subject to embargo or sanction by the Australian government or other applicable international sanctions regimes. You agree to comply with all applicable export control laws and regulations related to your access and use of the Services.

14. Force Majeure

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We shall not be liable for any failure or delay in performance due to causes beyond our reasonable control, including but not limited to acts of God, natural disasters, government orders, strikes, war, terrorism, labor disputes, power failures, internet service disruptions, or pandemics. Our obligations shall be suspended for the duration of such force majeure events.

15. General Provisions

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These Terms constitute the entire agreement between you and Dooit.ai concerning your use of the Services and supersede all prior communications.

You may not assign or transfer these Terms or your rights under them without our prior written consent. We may assign or transfer our rights and obligations without restriction.

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

No waiver of any term shall be deemed a further or continuing waiver unless explicitly stated in writing.

16. Survival of Terms

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Upon termination or expiration of this Agreement, any provisions which by their nature should survive (including, without limitation, Intellectual Property, Indemnification, Limitation of Liability, Governing Law, and Confidentiality obligations) shall remain in full force and effect.

17. Notices

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All notices or other communications permitted or required under these Terms shall be in writing and delivered by email, registered mail, or courier to the contact details provided below, or as otherwise directed by Dooit.ai:

Strikeo Pty Ltd
Attn: Legal Department -- Dooit.ai
74 Jasper Road, Bentleigh VIC 3204, Australia
Email: contact@dooit.ai

Notices sent by email will be deemed received on the business day sent. Notices sent by registered post or courier shall be deemed received upon confirmed delivery.