Privacy Policy
How we collect, use, and protect your personal information
Introduction
Dooit.ai is an online business management platform owned and operated by Strikeo Pty Ltd (ABN: 19 682 153 091). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our Services globally.
This Privacy Policy applies to all users of our websites, mobile applications, and services (collectively, the "Services") where this Privacy Policy is linked or referenced.
1. Personal Information We Collect
We collect the following categories of personal information:
| Category | Types of Data Collected |
|---|---|
| Identifiers | Name, email address, user ID, phone number, IP address, account username, social media handle |
| Contact Information | Mailing address, company name, business title, country, region, communication preferences |
| Demographic Information | Age, gender, city/state, time zone |
| Customer Records | Transaction details, billing records, device registration, delivery records |
| Commercial Information | Services used, purchase history, pricing plans, feature usage |
| Internet/Network Activity | Browsing history, session logs, click paths, device info, access times, geo-IP data |
| Geolocation Data | General location (city/state/country) and, with permission, precise geolocation from your device |
| Payment Information | Credit card numbers, bank account info (collected via secure third-party payment processors like Stripe) |
| Sensitive Personal Information | Only when required by law or necessary for feature functionality and with your explicit consent |
How We Collect Information
We collect information through: direct interactions (account creation, forms), automated technologies (cookies, analytics), third parties (social media, partners), and publicly available sources.
2. How We Use Your Personal Information
| Purpose | Details |
|---|---|
| To Provide Services | Account registration, login, access management, platform functionality, user onboarding |
| Customer Support | Responding to inquiries, technical troubleshooting, feedback follow-ups |
| Transactional Operations | Processing orders, issuing invoices, payment confirmations |
| Personalization | Remembering preferences, customizing interface, tailoring communications |
| Marketing & Communications | Newsletters, offers, surveys, event invites, testimonials (with consent) |
| Analytics & Performance | Usage trends, service improvement, feature adoption, platform diagnostics |
| Compliance & Legal | Fulfilling legal obligations, audits, internal governance, fraud prevention |
| Advertising | Delivering targeted ads via third-party ad partners (only with your cookie consent) |
4. Your Rights and Choices
You may have the following rights depending on your location:
| Basic Rights | Additional Rights | ||||||||
|---|---|---|---|---|---|---|---|---|---|
|
|
How to Exercise Your Rights
| Contact Email: | privacy@dooit.ai |
| Verification Process: | We may need to verify your identity before processing certain requests, which helps protect your privacy and security. |
| Response Time: | Typically within 30 days of receiving your request |
6. Data Security
We implement administrative, technical, and physical safeguards to protect personal information including:
TLS/SSL Encryption
Secure Data Storage
Access Controls
Regular Audits
Note: No system is 100% secure, but we continuously update our protocols and train our staff on data protection best practices.
7. Data Retention
We retain data as long as necessary to:
| Purpose |
|---|
| Provide services |
| Meet legal obligations |
| Resolve disputes |
| Enforce agreements |
Inactive accounts may be anonymized or deleted after 36 months of inactivity. Transaction records are typically retained for 7 years for tax and accounting purposes.
8. Changes to This Privacy Policy
We may update this policy periodically. Major changes will be notified by:
We encourage you to review this policy periodically. Your continued use of our Services after changes constitutes acceptance of the updated policy.
9. Contact Information
Strikeo Pty Ltd
Attn: Dooit.ai Privacy Officer
Email: privacy@dooit.ai
Registered Office: 74 Jasper Road, Bentleigh VIC 3204, Australia
For EU/UK inquiries: eu-privacy@dooit.ai
10. Notice to California Residents
Complies with CCPA/CPRA:
| Category | Disclosed to Third Parties | Sold/Shared |
|---|---|---|
| Identifiers | Yes (Service providers, affiliates) | Yes (Advertising partners) |
| Contact & Customer Records | Yes | Yes (Marketing platforms) |
| Commercial Information | Yes | Yes (Ad analytics partners) |
| Internet Activity | Yes | Yes (via cookies) |
| Geolocation | Yes (if permitted by you) | No |
| You have the right to: |
|---|
| Know, access, delete, and correct your data |
| Opt-out of sharing/sale: Do Not Sell or Share My Info |
| Exercise rights without discrimination |
| Designate an authorized agent |
California Privacy Rights
Submit requests via privacy@dooit.ai or our toll-free number: +1 (800) 555-0199.
We will respond within 45 days (may extend by 45 more days with notice).
11. Notice to European Users
Data Controller:
Strikeo Pty Ltd
Legal Basis for Processing:
| Purpose | Legal Basis |
|---|---|
| Account/Service delivery | Contractual necessity |
| Personalization | Legitimate interest or consent |
| Marketing | Consent or legitimate interest |
| Analytics | Legitimate interest or consent (cookie-based) |
| Compliance | Legal obligation |
| Your GDPR Rights | |
|---|---|
| Access, rectification, erasure | Restrict processing |
| Data portability | Withdraw consent |
| Object to processing | Lodge complaints |
EU/UK Representative
For inquiries from EEA or UK residents:
Dooit.ai Privacy Office - Strikeo Pty Ltd
Email: eu-privacy@dooit.ai
Address: 74 Jasper Road, Bentleigh VIC 3204, Australia
EU Representative: DataRep, The Cube, Monahan Road, Cork, Ireland
12. Notice to Australian Users
Your Rights under the Privacy Act:
- Know why your personal information is collected and how it is used
- Access and request correction of your personal information
- File a complaint if you believe your information has been mishandled
- Remain anonymous or use a pseudonym where practicable
Contact Information
Dooit.ai Privacy Office - Strikeo Pty Ltd
Email: privacy@dooit.ai
Address: 74 Jasper Road, Bentleigh VIC 3204, Australia
For complaints not resolved to your satisfaction, contact the Office of the Australian Information Commissioner (OAIC).
13. Notice to Canadian Users
Your Rights under PIPEDA
- Be informed about the collection, use, and disclosure of your personal information
- Access and correct your personal information
- Withdraw consent at any time (subject to legal and contractual restrictions)
- File a complaint if you believe your privacy rights have been violated
Contact Information
Dooit.ai Privacy Office - Strikeo Pty Ltd
Email: privacy@dooit.ai
Address: 74 Jasper Road, Bentleigh VIC 3204, Australia
For unresolved complaints, contact the Office of the Privacy Commissioner of Canada (OPC).